He is a consultant trainer in interpersonal communication and relational intelligence.

Trained in professional coaching and various approaches to personal development, with a passion for philosophy and ancient wisdom, he set up his own business, Heraclite Coaching. He now works with companies, particularly on issues relating to the customer experience, communication, emotional management and well-being in the workplace.

He also works with anyone looking for meaning or a fresh start.

He was a contributor to the book Customer experience published by Eyrolles in 2019.