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Ferreira Jean-Hugues
Customer experience
An independent training consultant, he has 5 areas of expertise: building and HVAC, customer experience, digital, management and CSR.
It has been shaped by 10 years in the field, which have brought him pleasure in finding solutions for his customers.
He retrained as an adult trainer in 2018 and in 2023 completed a degree in management and business development through VAE.
It now supports training centres, companies and their employees as they develop their skills.
He wants to continue to fulfil his potential as an entrepreneur and run training courses that are rooted in the reality of the business and see the learners progress in their roles to find impactful solutions together.