An expert in industrial maintenance methods and management, he has risen through the ranks of industry to the position of multi-site maintenance manager. Trained in continuous improvement, he has managed numerous teams who have become experts in improving reliability. For him, improving the performance of equipment also serves the well-being of maintenance staff. His credo: "zero breakdowns" is an attainable goal. Today, he is sharing his experience to pass on to maintenance staff the tools they need to improve performance over the long term.