Problem solving

Problem solving is the ability to identify a problem, analyse its causes, then design and implement appropriate solutions. It calls on logic, creativity, organisation and decision-making. This skill requires both rational approaches and interpersonal skills (listening, cooperation, etc.).

Working in a team

Teamwork is the ability to work effectively with others towards a common goal, sharing information, allocating roles and respecting each other's contributions. It requires human qualities such as listening, cooperation, flexibility and trust.