La communication interpersonal skills is the set of skills that enables us tocommunicate effectively with othersby adapting to the context, the people involved and the objectives. It includesactive listening, l'clear expression, there reformulation, there non-verbal communication, l'empathy and sometimes theassertiveness.
It is more than just "knowing how to speak": it is an essential relational skill in any professional or personal interaction, whether formal or informal.
Why develop this soft skill?
Good interpersonal communication enables :
- Strengthening clarity, trust and cooperation
- Preventing or defusing misunderstandings and conflicts
- Adapting to different audiences (customers, colleagues, managers, etc.)
- Better convincing, negotiating or leading
- Gaining in relational impact and credibility
Examples
- Present a project clearly to a team.
- Adapt your speech to suit the audience (colleagues, customers, partners).
The way we communicate with others and with ourselves determines the quality of our lives.
Tony Robbins
How can we develop it?
- Rephrase to confirm understanding
- Observe your non-verbal language and that of others
- Ask for regular feedback on the way you communicate
- Take part in role in training
🔁 Associated skills
- Active listening
- Assertiveness
- Emotional intelligence
- Conflict management
Self-assessment
✅ I can adapt my speech to suit the person I'm talking to.
✅ I give others time to express their ideas.
✅ I check that my messages are understood.
✅ I remain calm even when I disagree.
✅ I recognise my communication errors.
If you tick less than 3 boxes: area for improvement!
Training
Developing authentic and constructive interpersonal communication
Read also
Personal communication: successful employee relations
Communicating better to prevent burn-out
To remember
Interpersonal communication is more than an exchange of information: it's an act of relating. Being clear, listening and attentive to verbal and non-verbal signals makes all the difference in a professional context.